This Policy describes how we process personal data of people who use the Site and order our services. We are based in the European Union and follow the EU General Data Protection Regulation (GDPR) for everyone, wherever they live.
Soul Mate Wanda, ul. Edwarda Dembowskiego 7/59, 02-784 Warsaw, Poland, EU VAT ID PL9512656151, email wanda@wandasoulmate.com (the "Controller", "we").
For anything about your data, write to that address.
| Category | When / where |
|---|---|
| First name, date of birth, Quiz answers | When you fill in the Quiz on the Site |
| Email address | When you order and when we deliver |
| Post-purchase questionnaire data needed to prepare the Service (for example time and place of birth, full first name, optional details about your relationship or partner, your written answers) | After purchase, when you fill in the questionnaire |
| Transaction data (amount, package, order date) | At purchase |
| Payment data (for example card number): we do not store it; it is processed by the payment processor | At payment, with the processor |
| Technical data: IP address, identifiers, cookie data and data from analytics and advertising tools | Automatically while you use the Site |
| Purpose | Legal basis (GDPR) |
|---|---|
| Concluding and performing the contract: preparing and delivering your portrait and reading, handling your order | Art. 6(1)(b) |
| Handling complaints, refunds (satisfaction guarantee, 14 days from delivery, see the Terms of Service), and establishing, exercising or defending claims (including card disputes) | Art. 6(1)(f), legitimate interest |
| Legal obligations (tax and accounting) | Art. 6(1)(c) |
| Our own marketing / newsletter | Art. 6(1)(a), consent |
| Analytics and marketing cookies, pixel and statistics | Art. 6(1)(a), consent, see section 9 |
Data may be entrusted to trusted service providers acting on our instructions, in particular:
We are in Poland (EU). Some providers (for example Meta Platforms, OpenAI, Anthropic, Stripe, Vercel) process data in the United States. Transfers between the EU and the US rely on the EU-US Data Privacy Framework or standard contractual clauses. If you live in the US, your data will be processed both in the EU and in the US.
You have the right to access your data, correct it, delete it, restrict processing, receive a copy (portability), object to processing based on legitimate interest, and withdraw consent at any time (without affecting processing before withdrawal). To exercise any right, email wanda@wandasoulmate.com. You also have the right to lodge a complaint with a data protection authority; ours is the President of the Personal Data Protection Office (UODO), ul. Stawki 2, 00-193 Warsaw, Poland.
US residents: we do not sell your personal information and we do not share it for cross-context behavioral advertising beyond the Meta Pixel described above, which you can decline in the cookie banner. California residents may exercise the rights above (access, deletion, correction, opt-out) by email; we will not discriminate against you for doing so.
The reading is generated with automated tools from the details you provide. This processing is creative and for entertainment; it produces no legal effects on you and does not similarly significantly affect you.
We may update this Policy. The current version, with its effective date, is always available on this page.